We offer priority and secure shipping for all our international customers, using only the best freight forwarders. Standard processing times vary from 3 to 8 working days, starting from the moment the order is processed.
Standard shipping is free exclusively for orders on Italian territory.
Shipping costs to all other European countries are based on weight and measurements of the items.
Shipping times depend on the destination and the type of shipping chosen.
If you still have not received your product 10 working days after placing your order on our website, please contact the following address: info@cupidodesign.com
A member of our team will be happy to answer you.
ATTENTION: Processing and shipping times may be slightly delayed
ORDER TRACKING:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking link allowing you to track your order throughout its journey.
OUR PARTNERS:
All our packages are shipped exclusively with: SDA - POSTE ITALIANE - DHL - GLS - UPS
NOTE: since the efficiency of each post office is different, we are not responsible for delays caused by couriers: if from your tracking you notice any delay or stock: contact us immediately.Delivery times are indicative and not binding, as all products are made to order at the time of purchase. We will do our best to prepare your order as quickly as possible. Once you receive the tracking email, delivery to Europe usually takes 2 to 5 days. However, there are some circumstances that may cause delays in delivery, such as remote areas, adverse weather conditions, periods of high demand and strikes. Please note that we do not accept complaints regarding delivery times.
