Privacy Policy

PRIVACY POLICY

In this section, in accordance with the new European regulation introduced by EU Regulation 679/2016 and with Italian legislation (Legislative Decree no. 196/2003), information is provided regarding the processing of personal data of Users who browse the pages of the website www.cupidodesign.com (hereinafter: “Site”) or who use the purchase services made available on it (hereinafter “Users” or “Data Subjects”).

The information is provided exclusively for the Site and not for other websites that may be consulted by the user through links within the Site.

Data controller 

E-mail to contact the owner and request the deletion of your data, if collected, subject to your consent: info@cupidodesign.com.

***

A - Types of data processed

I. Identification data

In accordance with the new European regulation introduced by EU Regulation 679/2016 and with Italian legislation (Legislative Decree no. 196/2003), browsing the Site and any purchase of products sold on the Site may involve the processing of data suitable to directly or indirectly identify a natural person such as: first name, last name, residential address, e-mail address, phone number, IP address. 

The Site does not require the Data Subject to provide so-called “special” data, that is, according to the GDPR (art. 9), personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data intended to uniquely identify a natural person, data concerning health or sex life or sexual orientation of the person. In the event that the requested service requires the processing of such data, the Data Subject will receive specific information in advance and will be asked to give explicit consent.

II. Bank data

By purchasing the products on the Site, bank data will also be processed, such as the card number or bank account indicated for payment, cardholder and bank account holder.

III. Browsing data

Browsing data are data automatically acquired by the systems and programs responsible for the operation of the Site and are necessary for the use of web services [e.g. IP addresses, browser used, domain names of the systems used by users to connect to the web portal, the addresses in URI notation (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters related to the operating system and the user's IT environment].

Such data are also collected in the absence of registration on the Site or request for information.

Browsing data are used exclusively in aggregate form to process anonymous statistics on the consultation of the Site and to check its correct functioning and do not allow the identification of the users concerned, being also deleted immediately after processing in anonymous form.

However, they may be used to ascertain responsibility in case of computer crimes committed against the website.

IV. Data voluntarily provided by the user

Personal data voluntarily provided by the User (such as name, surname, e-mail address) for the purpose of sending messages to the Site and/or purchasing the products offered are used solely to respond to the needs of the data subject and to comply with legal obligations. 

The legal basis for such processing is the fulfillment of the services related to the requests made and purchases made, as well as compliance with legal obligations.

The information that the Site User chooses to make public through the services and tools provided is given by the User knowingly and voluntarily, exempting the Site from any liability regarding possible violations of laws. 

It is the User's responsibility to verify that they have permission to enter personal data of third parties or content protected by national and international laws.


See Data collected through analytical cookies

The Site also acquires data related to the user through the use of cookies.

For more information on the data processed through cookies, the types of active cookies, and how to disable them, please refer to the cookie policy.

These cookies are used to track the user's browsing preferences and to collect statistical data. The user can disable these cookies by accessing their browser settings, as indicated in the Site's cookie policy.

***

B - Purposes of processing

The personal data collected are used for:

  • to allow the shipment of products purchased by the User; 
  • to obtain anonymous statistical information on the use of the web portal;
  • to check the correct functioning of the web portal;
  • the sending of communications and newsletters, both in paper and electronic format, to the e-mail address provided by the user;
  • the ascertainment of responsibility in case of alleged computer crimes against the website;
  • compliance with any other legal obligation not included in the previous purposes.

The communication of data can only be carried out following a request from the Judicial Authority within the terms of the law.

***

C - Legal basis of processing

I. Execution of a contract

The legal basis for the processing of personal data is the fulfillment of the services related to the relationship established with the purchase of products, the subscription to the Terms and Conditions, compliance with legal obligations, and the legitimate interest of the Site to carry out processing necessary for these purposes.

II. Consent of the data subject

The optional, explicit, and voluntary sending of emails, messages, or any type of communication addressed to the contacts indicated on this Site entails the subsequent acquisition of the sender's address, phone number, or any other personal data that will be used to respond to requests. Such processing is based on the consent of the data subject. 

It is ensured that such processing will be based on the principles of lawfulness, fairness, transparency, adequacy, relevance, and necessity as per art. 5, paragraph 1 of the GDPR. Specific summary information will be progressively reported or displayed on the website pages prepared for particular services upon request.

III. Fulfillment of legal obligations

The processing of personal data may take place without the consent of the data subject if the Data Controller must comply with a legal obligation.

IV. Optional nature of data provision

Apart from what is specified for the fulfillment of the contract or legal obligations, for cookies and navigation data, the user is free to provide or not their personal data. However, failure to provide the data may result in the inability to obtain the execution of the service.

***

D - Methods and duration of processing

Personal data are processed through IT tools and in accordance with EU Regulation No. 679/2016 and Legislative Decree No. 196/2003.

The retention of the processed data will last for the time necessary for the purposes described in this privacy notice and, therefore, for the minimum necessary time or until an explicit request by the data subject and in any case in compliance with the time limits imposed by law.

The Data Controller undertakes to adopt all appropriate security measures to prevent the loss and alteration of personal data, as well as any unlawful and unauthorized use thereof.

The data will be processed exclusively by subjects authorized by the Data Controller, including any data processors, representatives, and public entities for the fulfillment of legal obligations, who carry out their respective processing activities as independent controllers.

Among the subjects authorized by the Data Controller who may process the data are, by way of example: collaborators from the commercial and legal departments, as well as third-party technical service providers, hosting providers, and IT companies (this list is not exhaustive). The processed data will not, in any case, be disclosed to unspecified recipients.

Finally, data may also be managed by third-party companies for product shipping.

The company for shipments relies on the service of the company “Yiwu Cute Jewelry Co., Ltd.” (https://cjdropshipping.com/blog/post/privacy-policy) 

The security of the collected information cannot be guaranteed against possible hacker attacks and, in general, against violations of the security measures implemented for data protection. 

In case of attacks or breaches, they will in any case be communicated to the data subjects and the competent authorities according to the law.

***

E - Place of processing

The processing related to the services of the web portal is carried out by identified and expressly designated personnel according to the specific purposes of the requested and subscribed services.

For the processing in question, the Data Controller may use the help of external companies, consultants, consortia, software and service providers operating, through identified and appointed personnel, within the purposes provided and in a way that guarantees the highest security and confidentiality of the data. In other cases, the personal data collected will not be disclosed to third parties, except with the express consent of the data subject, except in cases where communication to third parties is necessary to comply with obligations imposed by laws, regulations, or decisions of supervisory authorities, or is essential to protect the rights of other users or the website itself.

Personal data will be processed and stored exclusively for the purposes indicated above and to keep and archive them securely, on remote servers managed by leading providers in the sector who ensure compliance with high standards of protection regarding the processing of personal data.

This may involve the transfer of data to non-EU countries, where all or part of the aforementioned servers may be located. 

In particular, personal data may be transferred outside the European Union to the company “Shopify” (https://it.shopify.com/ and https://it.shopify.com/legal/privacy), e-commerce plug-in used by the site managed by the Data Controller.

The processing and storage of data by the aforementioned provider will take place towards a third “adequate” country pursuant to the decision adopted by the European Commission, in particular the decision on the adequacy of the protection provided by the Canadian Personal Information Protection and Electronic Documents Act (Canadian Personal Information Protection and Electronic Documents Act) or Privacy Shield certification (Privacy Shield) (USA), or based on a contractual obligation or standard contractual clauses approved by the European Commission, or binding corporate rules approved through the specific procedure referred to in Article 47 GDPR.

For the transfer of data to non-EU countries, as a rule, national authorization from the Data Protection Authority is not required. However, authorization from the Authority will still be necessary if a controller wishes to use specific contractual clauses not recognized as adequate by a decision of the European Commission or administrative agreements concluded between public authorities.

Regarding the data collected for shipping services, personal data may be processed by “Yiwu Cute Jewelry Co., Ltd.” (https://cjdropshipping.com/blog/post/privacy-policy).  

F - Rights of data subjects

During processing, the data subject may exercise the following rights at any time:

  • to obtain confirmation of the existence or not of the same data and, if positive, to know their content and origin; 
  • to verify their accuracy, to request the correction of inaccurate data, the integration of incomplete data or the updating of outdated data; 
  • to obtain the restriction of processing, where one of the cases provided for by Article 18 GDPR applies; 
  • to request the deletion of data processed in violation of the law, or in the presence of one of the other conditions provided for by Article 17, paragraph 1, letters a), b), c), e) and f) GDPR;
  • to object in any case, for legitimate reasons, to their processing, or to object to processing in other cases provided for by Article 21, paragraphs 2 and 3 and 22 GDPR;
  • to withdraw at any time the consent freely given to the processing of personal data for the purposes specified below;
  • to obtain the release of personal data subject to processing in a format compatible with standard computer applications, to allow their transfer to other platforms of your choice, without hindering the direct transmission of the processed data to another Data Controller, where such direct transmission is technically feasible (so-called right to data portability).

Requests regarding the exercise of the aforementioned rights must be addressed to the Data Controller via e-mail (info@cupidodesign.com).

In case of no or partial response from the Data Controller to the aforementioned requests, the data subject shall have the right to lodge a complaint with the Data Protection Authority (www.garanteprivacy.it) or judicial appeal within the terms and according to the procedures provided under Articles 77 et seq. of EU Regulation 2016/679 (GDPR).

G - Updates to the privacy policy

Future regulatory updates may lead to changes in the current privacy policy, uploaded on the Site on 19.01.2022.

In case of changes, the Data Controller will notify on the Site.

 

-------------------------------------------------------------------------------------

 

Cookies

Cookies are small text files that are stored on the user's device when they browse certain websites using their preferred browser and are saved in the browser's file directory. They are used by server-side web applications to store and retrieve information on the client side.

Cookies are distinguished as “technical,” “analytical,” and “profiling.” Furthermore, cookies can be divided into “first-party” and “third-party” cookies.

The use of cookies and related technologies by the Site is in accordance with national and European regulations, as well as respecting the Provision of May 8, 2014, titled “Identification of simplified methods for information and consent acquisition for the use of cookies” by the Italian Privacy Authority.

The Site is hosted on the platform owned by Shopify, Inc. For more information about the cookies used by this platform and to disable them, please refer to the following link: https://it.shopify.com/legal/privacy .

The Site uses the following cookies:

I. Technical Cookies.

The main purpose of technical cookies is to make Site navigation easier. Almost all browsers are set to accept cookies; however, the user can independently change their browser settings or use specific add-ons to block them: in such cases, the use of the web portal and some services may be limited.

Technical cookies are further distinguished into “session” and “persistent” cookies: both are stored on the user's device but the former are deleted when the browser is closed, while the latter remain stored until their expiration.

The Site uses “session” technical cookies for the functioning of navigation within pages, such as allowing authentication to reserved areas or storing temporary user preferences; these cookies are deleted once the browser is closed.

The use of session cookies (which, in any case, are not stored persistently on the user's computer and are automatically deleted as soon as the browser is closed) is strictly limited to the purpose of transmitting data (consisting of random numbers generated by the server) that identify the specific session and are necessary to allow safe and efficient browsing. 

The Site in some cases also uses “persistent” technical cookies to store user choices related, for example, to language or device type.

Persistent cookies are stored on users' devices between distinct browser sessions and allow remembering the user's actions on a site. Persistent cookies can be used for a variety of purposes, including remembering user preferences (e.g., the site language) when using a site.

II. Analytical Cookies


These cookies are used to track the user's browsing preferences and for data collection statistical in anonymous form. 

The Site uses only third-party Analytical cookies, coming from other websites. 

The user can disable these cookies by accessing their browser settings.

Refer to the links of the individual browsers:


Additionally, it is possible to disable cookies on websites by downloading specific software (such as Ghostery http://www.ghostery.com) or activate the “incognito browsing” mode: this is a feature that allows browsing without leaving traces of browsing data in the browser. This feature only prevents browsing data from being stored in the browser.

Analytical Cookies used by the Site

Please note that the Site uses the following analysis services to obtain statistical data regarding the use of the website:

For more information see https://support.google.com/analytics/topic/2919631?hl=it&ref_topic=1008008

 

Social network plug-in cookies

The Site may also use third-party social network plug-in cookies to allow you to share content on various social networks. They enable the user to interact through social networks (e.g., share function on Facebook, Twitter, YouTube, or LinkedIn). These cookies can be disabled through your browser options (see the links above).

Social network cookies are not necessary for browsing. For more information on the cookie usage policies of Social Networks, you can consult their respective privacy and cookie policies:

Facebook: https://it-it.facebook.com/about/privacy/

Google: http://www.google.com/intl/it/policies/privacy/

Twitter: https://twitter.com/it/privacy

Instagram: https://help.instagram.com/1896641480634370?ref=ig

LinkedIn: https://www.linkedin.com/legal/cookie-policy

ShareThis: https://sharethis.com/privacy/#sthash.oNiQUPLd.dpbs

YouTube: https://support.google.com/youtube/answer/7671399?p=privacy_guidelines&hl=it

Third-party profiling cookies only.

 Profiling cookies are used to track the user's browsing and create a profile based on their behavior, which can then be used to send advertising messages to the user's device. Third-party profiling cookies are cookies from other websites or advertising networks (Google AdSense, etc.) that may be sent to the user's device as a result of browsing the Site.

Facebook Pixel

The Facebook Pixel is a service of FacebookInc. 1601 S. California Ave., Palo Alto, CA 94204, USA ("Facebook"), which allows tracking user behavior after clicking on a Facebook ad and routing to the respective operator's website. The conversion measurement allows measuring, analyzing, and optimizing the effectiveness of Facebook ads for statistical and market research purposes. The data collected on the Site, using the conversion Pixel, does not allow the Site to draw any conclusions about the user's identity. The collected data (for example, the respective user's IP address) is transmitted through the conversion Pixel, and Facebook stores and processes the data for conversion measurement purposes. The Site receives anonymous reports from Facebook, and such reports do not contain any reference to the identity of the respective users. However, it cannot be excluded that Facebook links the user data transmitted through the Site to other individual data related to the user (for example, user information from a Facebook account) or that Facebook will use the information for its own purposes.

The Visitor Tracking Pixel is a service of a third-party company (Facebook), and the Site cannot control or influence the data processing operations of a third-party company. You can find information about Facebook's privacy policies here https://www.facebook.com/about/privacy.

Facebook, as well as its partners, allow the placement of online advertising both inside and outside the Facebook web space. For this purpose, it may also be possible that a cookie is stored on the user's personal computer.

To declare consent for the use of the Pixel conversion, the user must be over 13 years old. Hereby, the user declares to be of legal age for such consent, or that a parent or legal guardian(s) have been asked and have decided to give their consent for the Consent Declaration in advance.

You can revoke consent for the use of the conversion measure at any time. For this purpose, please feel free to use the following link: https://www.facebook.com/ads/website_custom_audiences/.

Alternatively, you can also refuse the use of the corresponding cookies by disabling the use of cookies by third-party providers by calling the Network Advertising Initiative opt-out page:

http://www.networkadvertising.org/choices/

and by selecting the appropriate settings through the measures offered therein.

Finally, users are informed that they can consult the following sites from YourOnlineChoices (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada) in order to understand and manage tracking preferences for most advertisements.

To offer the user Klarna payment methods, at checkout we may transmit the user's personal data in the form of contact details and order details to Klarna, so that Klarna can assess the user's eligibility for its payment methods and personalize such payment methods. The user's personal data transferred is processed in accordance with the Klarna privacy policy.


Mobile Terms of Service

Cupido Design

Last updated: Oct. 1, 2024

The Cupido Design mobile message service (the "Service") is operated by Cupido Design ("Cupido Design", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Cupido Design’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Cupido Design through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Cupido Design. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Cupido or click the unsubscribe link (where available) in any text message to cancel. You"ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Cupido Design mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Cupido or email info@cupidodesign.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.